Audio Transcription Services

Capture more value from your business’ audio or video content and make your content searchable with audio transcription services.

Audio Transcription Services for Your Multilingual Marketing Strategy

Business
Transcription

Interview
Transcription

Market Research Transcription

e-Commerce
Transcription

Legal
Transcription

Meeting
Transcription

Focus Group
Transcription

Media
Transcription

Phone Call
Transcription

Maximise Your Content Strategy With Transcription Services

Areas of Expertise

We help businesses in a wide range of industries gain insights from their audio or video content,
maximise their content strategies, and save time. We do this by collaborating with professional transcriptionists
and SMEs that can assure industry-specific vocabulary and accuracy.

Our Languages

With a global team of over 1,000 experts worldwide, we offer reliable linguistic solutions in more than 30 languages, including:

Why Choose Optimational?

100% HUMAN-GENERATED TRANSCRIPTIONS

Transcriptions generated

by professional transcriptionists to ensure maximum quality

and accuracy.

 INTERNATIONAL TRANSCRIPTIONISTS

We handle data
via secure platforms
and partner with language experts who consent to work under NDA to ensure
data protection.

 INTERNATIONAL TRANSCRIPTIONISTS

We have rigorous
quality control processes to ensure that
your translations and localisations are unique, accurate, and high-quality.

GROWTH
MANAGEMENT

A growth manager will work with you from start to finish, maintaining a proactive approach to meet your international business goals.

Some Audio Transcription
Frequently Asked Questions

 

Audio transcription refers to converting a video or audio speech into written text. We can use transcription services for audio recordings, calls, and other forms of recorded speech. Without video transcription, videos rely only on audiovisual material to convey information.

There are 3 different ways to transcribe video content (i.e., to convert speech to text.) These include:

  •  
    Automated Transcription.
    A speech recognition software automatically transcribes the video content. This option helps save time and costs, but the rate of accuracy is not as good as manual transcription.
     
  • Manual Transcription.
    A professional human transcriptionist manually transcribes the video content. As a result, from a manual transcription process, you can expect high quality, accurate transcripts. But, this process is slower and more expensive than an automated transcription process.
     
  • Hybrid Transcription.
    After an automatic speech recognition software transcribes the video content, a professional human transcriptionist reviews and improves it. In other words, a hybrid transcription is a combination of manual transcription and automated transcription.
     

Each method has its advantages and disadvantages. Thus, businesses need to choose the right method suitable for their needs. 

If you need help to decide which method is best for your company, contact us.

Strict Verbatim: Transcription of everything exactly as spoken. The transcription includes false starts, stutters, repetitions, and utterances such as (uh, uh-huh, ah, you know, hm, etc.)

Male 1: Uh-huh! I knew it was you.

Clean Verbatim: Transcription of everything spoken but slightly edited. The transcription does not include stutters, repetitions, fillers, false starts, etc.

Male 1: I knew it was you!

While each transcription project is unique, to achieve high-quality audio transcriptions, we must complete some general steps. An audio transcription process includes:

  • 1. Transcription Project Scope Definition. Based on each client’s needs, the following is determined:

    a) Transcription Language(s)
    b) Type of Transcription (Verbatim Transcription, Clean Verbatim Transcription, or Edited Transcription)
    c) Turnaround (Standard or Rush)
    d) Timestamps (Timestamping or No Timestamping)
    e) Audio Quality (High-Quality, Medium-Quality, or Poor-Quality)
    f) Customer Preferences
    g) Project Files (Reference Videos, Glossaries, etc.)
  • 2. Transcription Quote/Estimate Creation.
    The transcription quote or estimate will vary depending on a lot of factors. As a reference, we usually estimate video transcription on a per-minute basis.
  • 3. Video Transcription Processing.
    After approval of the audio transcription quote or estimate, a professional transcriptionist native in the audio’s language transcribes the audio.
  • 4. Transcription QA.
    After transcribing the video, a quality evaluation is next. This transcription quality assurance involves:

    • Verifying that the audio transcription is complete, accurate, and error-free.
    • Ensuring that the audio transcription text is coherent and cohesive.
    • If timestamps are required, validating the accuracy of the timestamps.

    Note: A professional transcriber should perform this transcription QA process. Multiple QA rounds may be necessary to ensure a high-quality transcription.
  • 5. Enjoy the benefits of transcription!

We can use video transcriptions in many industries. The audio transcription services types include:

Academic Transcription: Lectures, presentations, seminars, documentaries, focus groups, dissertations, group discussions, and other academic transcriptions.

Business Transcription: Business meetings, case studies, testimonials, landing page videos, webinars, presentations, conferences, corporate meetings, workshops, and other business transcriptions.

e-Commerce Transcription: Product reviews, customer analysis sessions, product research, competitor analysis sessions, opinion polls, and other e-Commerce transcriptions.

e-Learning Transcription: How-to guides, explainer videos, classes, tutorials, webinars, podcasts, commercial advertisements, or radio/television presentations, and other e-Learning transcriptions.

Focus Group Transcription: Roundtable discussions, brainstorming sessions, strategic planning sessions, meetings, group discussions, and other focus group transcription.

Interview Transcription: Phone, video, group, working, market research, legal, journalist, police, radio, and other interview transcriptions.

Legal Transcription: Court proceedings, legal examinations, insurance claims, police interrogations or investigations, and other legal transcriptions.

Media Transcription: Podcasts, TV shows, movies, reality TV, documentaries, talks, and other media transcriptions.

If you are wondering what video transcription is used for, then you are probably aware of the power of video marketing. Video transcription services can be used to:
  • Increase Accessibility. By providing audio transcripts to users, your audio or video content will be more accessible to new groups, including the hard-of-hearing, non-native speakers of the language, and people in very loud or quiet environments. The more people who can access your content, the more views your content will get.

  • Repurpose Video Content. Video transcripts can be used to create alternative forms of content. For example, you can use transcriptions to create blog articles, presentations, infographics, and social media posts. Creating different types of content can help you attract new leads and increase traffic.

  • Improve Comprehension. Audio transcripts facilitate comprehension as they allow the analysis of useful information recorded during, for example, interviews or focus groups. Also, it helps save time, as there is no need to go back and forth on the video.

  • Boost SEO. Video transcripts are proven to boost video search engine optimization (SEO) results. The transcribed words allow search engine crawlers to access and index your content and, as a result, direct more organic traffic to your site.

  • Create Better UX. By giving your audience a new way to consume your content and to search for keywords within your content, transcripts help improve user experience. As a result, you can expect an increase in video views, content engagement, the average total time view, video reactions, the time visitors spend on your web page, and shares.

  • Make captions or subtitles. Using transcriptions to create captions or video subtitles will allow you to boost your video marketing strategy. Find out more about what is translation subtitling and how it can help grow your busines

 

Timestamping in transcription refers to the insertion of timestamps in a transcript. These transcription timestamps show the exact moment when the text was spoken in an audio or video. 

Transcriptions often include timestamps at specific intervals, such as every 15 or 30 seconds, or every time the speaker changes. Timestamps in transcription can be very useful, for example, in legal proceedings, when one needs to refer to a specific part of the transcript.

Many factors affect how much audio transcription services cost. Thus, transcription services prices are always project-specific. But as a reference, transcription companies usually charge for transcription services on a per-minute basis.

Factors that can affect the price of audio transcription services include:

  • Video Length. The cost of transcription services is generally based on the length of the audio or video that needs to be transcribed.
  • Audio Quality. Audio quality has to do with how distinct and loud enough voices are in an audio or video. A low-quality video, for example, will require more time and effort to transcribe. 
  • Workflow. If there are several professionals involved, such as a transcriber and an editor in charge of the QA.
  • Timeframe. If the transcription is urgent and needs to be done overnight or over the weekend, or it is a normal transcription.
  • Features. If the content involves, for example, multiple speakers or industry-specific terminology.
  • Human or Machine Transcription. Whether a transcriptionist manually transcribes the video content or edits the product of a voice recognition software that turns audio files into written transcripts.

Remember to contact us for a fixed quote.

Audio transcription services can help your business grow in the following ways:

  • Improves SEO. 
    As search engines cannot crawl video or audio, audio transcripts can provide valuable text that can be indexed and ranked. In turn, it will give your brand more visibility.
  • Creates Better User Experience (UX). 
    Adding video transcripts offers viewers another way to consume your video or audio content. Additionally, video transcription allows users to search the content for keywords and topics.
  • Increases Accessibility. 
    Audio transcription will give the hearing impaired as well as other groups access to your content. As a result, you will boost web accessibility and reach more people.
  • Makes Your Content Easier to Share. 
    Audio transcription facilitates the sharing of quotes or information. In this way, your business will gain more exposure.
  • Helps Reach International Audiences. 
    Having transcribed content facilitates the translation process. As a result of translating transcriptions, you can reach wider international audiences.

Many different factors affect how long it takes to transcribe 1 hour of audio. Some of these factors include:

  • Audio Quality. (i.e., Whether the audio quality is good, fair, or poor.) 
  • Turnaround Time. (i.e., Amount of advance notice and time given to the transcriber to complete the job.)
  • Number of Speakers. (i.e., Number of participants talking in the audio.)
  • Workflow. (i.e., Number of steps and people involved in the transcription process, such as a ‘1. Transcription + 2. Proofreading’.)
  • Use of Technical Language. (i.e., Whether the language used in the video is non-technical, light technical, or heavy technical.)  (Note: Technical language includes medical, financial, legal, or other language requiring extra research or expertise.)
  • Regional Accents. (i.e., Whether the speaker uses a standardised version of the language or a special dialect.)
  • Background Noise.  (i.e., If the professional transcriber needs to go back and forth in the audio due to background noises.

Remember to contact us for a fixed quote.

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